Log In — NetCoins®
Sign in securely to manage your crypto, deposits, trading, reports, and account settings.
Sign in to your NetCoins® account
Account security — recommended steps
NetCoins® provides multiple layers of protection. Below are the most effective actions you can take to reduce risk and keep your funds safe.
- Enable Two-Factor Authentication (2FA) with an authenticator app (TOTP) or a hardware security key (WebAuthn/FIDO2).
- Use a password manager to create and store a long, unique password for your NetCoins® account.
- Set withdrawal address whitelists and withdrawal confirmations where available.
- Keep your devices and browser up to date; avoid using shared or public computers for account access.
- Turn on email and mobile notifications for logins and withdrawals so you can detect suspicious activity immediately.
If you suspect unauthorized activity, immediately change your password, revoke API keys, and contact support. Emergency contact details are available in the Support Center.
Troubleshooting & recovery
- Can't sign in?
- Make sure your email is spelled correctly and check that Caps Lock isn't enabled. Use "Forgot password" if you can't recall your password. If your account is locked for security reasons, follow the account recovery prompts or contact support.
- Didn’t receive verification email?
- Check spam/junk folders and any email filters. If you still don’t see it, request a new verification email from the sign-up or login flows, and ensure your mail provider isn't blocking messages from NetCoins®.
- Lost access to your 2FA device?
- Follow the 2FA recovery instructions in the app or on the website. Recovery typically requires identity verification (photo ID, proof of address, or other documentation) to protect you and prevent account takeovers.
- Account locked or restricted?
- Accounts may be temporarily restricted due to suspicious behavior or compliance checks. Review the message shown on sign-in and follow the steps provided, or contact Support with the relevant case number.
Why sign in — what you unlock
Logging into NetCoins® gives you access to live order books, trading execution, deposit and withdrawal tools, portfolio analytics, tax reporting exports, price alerts, and priority support. Verified accounts may access higher limits and advanced features such as margin, API trading, and institutional services (subject to eligibility).
Common account actions after signing in
Dashboard & portfolio
View balances, recent trades, performance charts, and real-time valuations. Use filters to view individual wallets, fiat balances, or grouped holdings.
Deposit & withdrawal
Deposit funds via supported payment methods and crypto networks. Configure withdrawal whitelists and set daily limits for added safety. Withdrawals typically require re-authentication and may be subject to network confirmations.
Trading
Place market, limit, and advanced conditional orders. Monitor open orders and trade history with exportable CSVs for tax or accounting needs.
API & integrations
Create API keys for automated trading or portfolio sync. Apply scopes (read, trade, withdraw) carefully and rotate keys regularly. Store API keys securely and never share them publicly.
How NetCoins® protects your account
NetCoins® implements multiple industry-standard security practices to protect accounts and customer assets. This section explains those measures in user-friendly terms so you know what to expect and how to complement platform defenses with your own practices.
Encryption & secure transport
All sensitive data is transmitted over TLS (HTTPS) and stored using strong encryption where required. Sensitive credentials and secrets are stored using secure key management practices with restricted access.
Two-Factor Authentication (2FA)
Two-Factor Authentication adds a second factor beyond your password. Preferred methods include TOTP apps (Google Authenticator, Authy) and hardware keys (YubiKey, SoloKeys) which use FIDO2/WebAuthn standards. 2FA significantly reduces the chance of unauthorized access even if a password is compromised.
Device & session management
Active sessions and device lists are visible in your account settings. You can remotely sign out of sessions, revoke tokens, and require re-authentication for certain actions, like withdrawals. Unusual activity may trigger additional verification or automatic session termination.
Monitoring & risk detection
NetCoins® monitors logins and transactions for suspicious patterns, such as unusual IP locations, rapid account changes, or behavior consistent with credential stuffing. Risky events prompt step-up verification or temporary restrictions to protect assets.
Privacy & regulatory compliance
Your data is handled according to our Privacy Policy and applicable regulations. NetCoins® may perform identity verification (KYC) and transaction monitoring (AML) to comply with legal obligations. Only required personal information is collected and stored securely.
Policies, agreements, and fees
Using NetCoins® is subject to our Terms of Service, fee schedule, and user agreements. Depending on your jurisdiction and verification level, account features and limits may vary. By creating and using an account you accept these terms.
For full details, review our Terms of Service, Privacy Policy, and Fee Schedule. Users are responsible for tax reporting and compliance with local laws.